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Creating do-it-yourself customers : : how great customer experiences build great companies / Peter C. Honebein, Roy F. Cammarano.

By: By: Material type: TextTextPublication details: Cincinnati, Ohio :: Texere,, c2005Description: xv, 264 p. : ill. ; 24 cmISBN:
  • 9780324311549
Subject(s): DDC classification:
  • 640.73 22
LOC classification:
  • TX335 .H5525 2005
Online resources:
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Holdings
Item type Current library Call number Status Date due Barcode Item holds
Reference Book Reference Book Alliance School of Business 640.73 HON (Browse shelf(Opens below)) Not for loan A18927
Total holds: 0

Includes bibliographical references (p.46-253) and index.

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