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1.
Managing Customer Relationships strategic framework by
Edition: 2
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi : John Wiley & Sons , 2011
Availability: Items available for loan: Alliance School of Business (1)Call number: 658.812 PEP.
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2.
Enterprise one to one : tools for competing in the interactive age / Don Peppers and Martha Rogers. by
Edition: 1st ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : : Currency Doubleday, , c1997
Online resources:
Availability: Items available for reference: Alliance School of Business: Not for loan (1)Call number: 658.8 PEP.
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