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1.
Customer Relationship Management Emerging concepts, tools and applications by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi : Tata McGraw Hill , 2001
Availability: Items available for loan: Alliance School of Business (3)Call number: 658.812 SHE, ... Items available for reference: Alliance School of Business: Not for loan (1)Call number: 658.812 SHE.
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2.
Enterprise Resource Planning concepts and Practice by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: New Delhi : Prentice Hall of India , 1998
Availability: Items available for loan: Alliance School of Business (1)Call number: 658.4012 GAR.
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