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61. Global Services Moving to a level playing field

by KOBAYASHI-HILLARY, MARK | SYKES,RICHARD.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Swinden BCS Chartered Institute for IT 2008Availability: Items available for loan: Alliance School of Business [Call number: 658.4058 KOB] (1).
62. Key Account Management in Financial Services Tools and techniques for building strong relationships with major clients

by CHEVERTON, PETER and others.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Kogan Page 2010Availability: Items available for loan: Alliance School of Business [Call number: 332.10688 CHE] (1).
63. Managing Business Support Services Collaborating to compete

by REUVID, JONATHAN.

Edition: 3Material type: book Book; Format: print ; Literary form: Not fiction Publisher: GMB 2005Availability: Items available for loan: Alliance School of Business [Call number: 658.4058 REU] (1).
64. Mobile Revolution The making of mobile services worldwide

by STEINBOCK, DAN.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: London Kogan Page 2006Availability: Items available for loan: Alliance School of Business [Call number: 384.33 STE] (1).
65. Transport Communication Understanding global networks enabling transport services

by TIFFIN, JOHN | KISSLING, CHRIS.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: London Kogan Page 2008Availability: Items available for loan: Alliance School of Business [Call number: 384.043 TIF] (1).
66. Services Marketing: People, Technology, Strategy

by Lovelock, Christopher | Chatterjee, Jayanta | Wirtz, Jochen.

Edition: 7Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Chennai Pearson 2011Availability: Items available for loan: Alliance Ascent College [Call number: 658.805 LOV] (4), Alliance School of Business [Call number: 658.805 LOV] (5). Items available for reference: Alliance School of Business [Call number: 658.805 LOV] (1).
67. Creating a Balanced Scorecard for a Financial Services Organization

by MAKHIJANI, NARESH | CREELMAN, JAMES.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Jersey John Wiley & Sons 2011Availability: Items available for loan: Alliance School of Business [Call number: 658.4012 MAK] (1).
68. Financial Services

by SIDDAIAH, THUMMULURI.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Pearson 2011Availability: Items available for loan: Alliance School of Business [Call number: 332.1 SID] (5).
69. Making Services Work for Poor People

by WORLD BANK.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Washington World Bank 2004Availability: Items available for loan: Alliance School of Business [Call number: 338.9 WOR] (1).
70. Reforming Public Services in India Drawing lessons from success

by WORLD BANK.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi SAGE Publications 2006Availability: Items available for loan: Alliance School of Business [Call number: 352.3670954] (1).
71. Total Quality Management Manufacturing and services

by HEIZER, JAY H | NATHAN, JAY.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Australia Thomson 1998Availability: Items available for loan: Alliance School of Business [Call number: 658.562 HEI] (1).
72. Marketing of Financial Services

by AVADHANI, V A.

Edition: 3Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Mumbai Himalayan Publishing House 2006Availability: Items available for loan: Alliance School of Business [Call number: 332.10688 AVA] (1).
73. Services Marketing People, Technology and strategy

by LOVELOCK, CHRISTOPHER | CHATTERJEE, JAYANTA | WIRTZ, JOCHEN.

Edition: 5Material type: book Book; Format: print ; Literary form: Not fiction Publisher: Delhi Pearson Education Asia 2008Availability: No items available In transit (1).
74. Services Marketing People, Technology strategy

by LOVELOCK CHRISTOPHER.

Edition: 5Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Pearson Education 2008Availability: No items available Lost (1).
75. Services Marketing People, Technology strategy

by LOVELOCK CHRISTOPHER.

Edition: 5Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Pearson Education 2008Availability: Items available for loan: Alliance School of Business [Call number: 658.8 LOV] (1).
76. Services Marketing People, Technology strategy

by LOVELOCK CHRISTOPHER.

Edition: 5Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Pearson Education 2006Availability: Items available for loan: Alliance School of Business [Call number: 658.805 LOV] (1).
77. Services Marketing People, Technology strategy

by LOVELOCK CHRISTOPHER.

Edition: 5Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Pearson Education 2006Availability: Items available for loan: Alliance School of Business [Call number: 658.8 LOV] (1).
78. Services Marketing: The Indian Perspective

by SHANKER RAVI.

Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Excel Books 2002Availability: Items available for loan: Alliance School of Business [Call number: 658.805 SHA] (9).
79. Financial services

by KHAN, M Y.

Edition: 4Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Tata McGraw Hill 2008Availability: Items available for loan: Alliance School of Business [Call number: 322.1 KHA] (1).
80. Services Marketing People, Technology strategy

by LOVELOCK CHRISTOPHER.

Edition: 5Material type: book Book; Format: print ; Literary form: Not fiction Publisher: New Delhi Pearson Education 2007Availability: Items available for loan: Alliance School of Business [Call number: 658.8 LOV] (1). In transit (1).

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