000 00567nam a2200229Ia 4500
001 A04658
008 120121s9999 xx 000 0 und d
020 _a1403928622
041 _aEnglish
082 _a658.812 SHA
100 _aShainesh, G
245 _aCustomer Relationship Management
260 _aDelhi
_bMacmillan India Ltd., NewDelhi
_c2006
300 _a198
365 _aRs
500 _aCustomer Relations(658.812)
650 _a Management
650 _a Relationship
650 _aCustomer
700 _aSheth, Jagadish N
942 _2ddc
_cDB
999 _c1451
_d1451