000 00254nam a22001097a 4500
020 _a9788131722206
082 _a158.1 VER
100 _aVerma, Shalini
245 _aSoft Skills : for the B P O sector
260 _aChandigarh
_bPearson
_c2009
942 _cBK
999 _c14881
_d14881