000			00596nam a2200217Ia 4500
001			PRA00594
008			120514s9999 xx 000 0 und d
082			_a658.8 AJA
100			_aAJAY, Y J
245			_aUnderstanding customer perception & expectation of the value creation & delivery process a study of
260			_bAlliance Business School
500			_aManagement of Marketing
650			_a creation
650			_a customer
650			_a delivery
650			_a expectation
650			_a market
650			_a mobile
650			_a perception
650			_aBangalore
999			_c15593 _d15593