| 000 | 00539nam a2200217Ia 4500 | ||
|---|---|---|---|
| 001 | BD0165 | ||
| 008 | 120827s9999 xx 000 0 und d | ||
| 020 | _a9788131505182 | ||
| 041 | _aENG | ||
| 082 | _a658.812 BAR | ||
| 100 | _aBaran, Roger J | ||
| 245 | _aCustomer Relationship Management | ||
| 260 |
_bCengage Learning _aAustralia _c2008 |
||
| 300 | _a308 | ||
| 365 |
_cRs _b295 |
||
| 546 | _aEnglish | ||
| 650 | _aCustomer Relations Management | ||
| 700 | _aGalka, Robert J | ||
| 700 | _aStrunk, Daniel P | ||
| 942 |
_2ddc _cBK |
||
| 999 |
_c17960 _d17960 |
||