000 00744nam a2200253Ia 4500
001 BD0165
008 120827s9999 xx 000 0 und d
020 _a9788131505182
041 _aENG
082 _a658.812 BAR
100 _aBARAN, ROGER J
245 _aCustomer Relationship Management
260 _bCengage Learning
_aAustralia
_c2008
300 _a308
365 _cRs
_b295
546 _aEnglish
650 _a Management
650 _a Relationship
650 _aCustomer
650 _aCustomer Relations(658.812)
700 _aGALKA, ROBERT J
700 _aSTRUNK, DANIEL P
999 _c18274
_d18274
952 _w2012-08-28
_pBD0165
_r2014-05-06
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_bAAC
_10
_o658.812 BAR
_d2011-10-22
_70
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_yREFT
_00
_aAAC