000 | 01021cam a22002774a 4500 | ||
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001 | 12801367 | ||
005 | 20140507105937.0 | ||
008 | 020604s2003 njua 000 0 eng | ||
010 | _a 2002074916 | ||
020 | _a0130993069 | ||
040 |
_aDLC _cDLC _dDLC |
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042 | _apcc | ||
050 | 0 | 0 |
_aHD62.15 _b.T6792 2003 |
082 | 0 | 0 |
_a658.4/013 _221 |
245 | 0 | 0 |
_aTotal quality management / _cDale H. Besterfield ... [et al.]. |
250 | _a3rd ed. | ||
260 |
_aUpper Saddle River, N.J. : _bPrentice Hall, _c2003. |
||
300 |
_axi, 640 p. : _bill. ; _c24 cm. |
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504 | _aIncludes bibliographical references (p. 631-633) and index. | ||
650 | 0 | _aTotal quality management. | |
700 | 1 | _aBesterfield, Dale H. | |
906 |
_a7 _bcbc _corignew _d1 _eocip _f20 _gy-gencatlg |
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942 | _cRB | ||
955 |
_apc16 2002-06-04 to SSCD _ise30 2002-06-06 _aaa19 2002-06-07 _aps11 2003-01-16 bk rec'd, to CIP ver. |
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999 |
_c20657 _d20657 |
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952 |
_w2013-02-05 _pA18546 _r2014-05-06 _40 _6658_401300000000000_BES _942400 _bAUCL _10 _o658.4013 BES _d2013-02-05 _70 _yRB _00 _aAUCL |