000 00372nam a22001337a 4500
020 _a9780812930375
082 _a658.812 SEY
100 _aSeybold, Patricia B
245 _aCustomers.com: How to create a profitable business strategy for the internet and beyond
260 _aNew York
_bTimes Business
_c1998
300 _a360
700 _aMarshak, Ronni T
942 _cRB
999 _c24177
_d24177