000 00837nam a2200253Ia 4500
001 A09335
008 120121s9999 xx 000 0 und d
020 _a9788177226225
082 _a658.812 KUM
100 _aKUMAR, ALOK
245 _aCustomer Relationship Management
_bConcepts and Applications
260 _aNew Delhi
_bBIztantra
_c2007
300 _axiii+350
365 _aRs
500 _aCustomer Relations(658.812)
650 _a Concepts
650 _a Customer
650 _a Management
650 _a Relationship
650 _aApplications
700 _aSHARMA, RAKESH
700 _aSINHA, CHHABI
999 _c2851
_d2851
952 _w2012-01-22
_pA09335
_r2014-05-06
_40
_eSri Durga Distributors
_bAUCL
_10
_o658.812 KUM
_d0000-00-00
_70
_g295.00
_yBK
_s2013-10-07
_00
_l1
_aAUCL