000 | 00519nam a2200181Ia 4500 | ||
---|---|---|---|
008 | 150826s1998 xx 000 0 und d | ||
020 | _a0-684-83453-7 | ||
082 | _a658.812 HIE | ||
100 | _aHiebeler, Robert | ||
245 |
_aBest Practices _bBuilding Your Business with Customer-Focussed Solutions |
||
250 | _a1 | ||
260 |
_bSimon & Schuster _aNew York _c1998 |
||
300 | _a240 | ||
500 | _aTransferred from F1 Library | ||
650 | _aCustomer Relation | ||
700 | _aKelly, Thomas B | ||
700 | _aKetteman, Charles | ||
999 |
_c29027 _d29027 |