000 00435nam a2200157Ia 4500
008 150826s1998 xx 000 0 und d
020 _a0-13-954892-0
082 _a658.8SM GON
100 _aGoncalves, Karen P
245 _aServices Marketing
_bA Strategic approach
250 _a1
260 _bPrentice Hall Inc.
_aNew Jersey
_c1998
300 _axiii+225
500 _aTransferred from F1 Library
650 _aServices Marketing
999 _c29038
_d29038