000 | 00758nam a2200229Ia 4500 | ||
---|---|---|---|
001 | A09469 | ||
008 | 120121s9999 xx 000 0 und d | ||
041 | _aEnglish | ||
082 | _a658.8 JOH | ||
100 | _aJOHNSON,ROBERT | ||
245 |
_aService Operations Management _bImproving service delivery |
||
250 | _a2 | ||
260 |
_aNew Delhi _bPearson Education _c2005 |
||
365 | _aRs | ||
500 | _aManagement of Marketing | ||
650 | _a Improving | ||
650 | _a Operations | ||
650 | _a Service | ||
650 | _adelivery | ||
700 | _aCLARK,GRAHAM | ||
999 |
_c2917 _d2917 |
||
952 |
_w2012-01-22 _pA09469 _r2014-05-06 _40 _eSri Durga Distributors _bAUCL _10 _o658.8 JOH _d0000-00-00 _70 _g375.00 _yBK _s2012-07-27 _00 _l1 _aAUCL |