000 00468nam a2200169Ia 4500
008 150826s2004 xx 000 0 und d
020 _a81-297-0453-6
082 _a658.8 LOV
100 _aLovelock, Christopher
245 _aServices Marketing
_bPeople, Technology, Strategy
250 _a5
260 _bPearson Education
_aDelhi
_c2004
300 _axviii+652
500 _aTransferred from F1 Library
650 _aServices Marketing
700 _aWirtz ,Jochen
999 _c30380
_d30380