| 000 | 00528nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 150826s2003 xx 000 0 und d | ||
| 020 | _a0-07-058258-0 | ||
| 082 | _a658.562 GEO | ||
| 100 | _aGeorge, Micael L | ||
| 245 |
_aLean Six Sigma for Service _bHow to use Lean Speed and Six Sigma Quality to Improve Service And Transactions |
||
| 250 | _a1 | ||
| 260 |
_bTata McGraw-Hill Publishing Company Limited _aNew Delhi _c2003 |
||
| 300 | _axiv+386 | ||
| 500 | _aTransferred from F1 Library | ||
| 650 | _aTotal Quality Management | ||
| 999 |
_c30587 _d30587 |
||