000 00465nam a2200169Ia 4500
008 150826s2003 xx 000 0 und d
020 _a978-81-7758-412-7
082 _a658.562 BES
100 _aBesterfield, Dale H
245 _aTotal Quality Management
250 _a3
260 _bPearson Education
_aSouth Asia
_c2003
300 _a652
500 _aTransferred from F1 Library
650 _aTotal Quality Management
700 _aBesterfield-Michna, Carol
999 _c30915
_d30915