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| 041 | _aEnglish | ||
| 082 | _a658.45 FIN | ||
| 100 | _aFINCH,LIOYD | ||
| 245 | _aTelephone Courtesy & Customer Service | ||
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| 260 |
_aNew Delhi _bViva Books Private Ltd. _c2004 |
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| 300 | _avi+104 | ||
| 365 | _aRs | ||
| 500 | _aBusiness communication, communication skills | ||
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_c3107 _d3107 |
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_w2012-01-22 _pA09680 _r2014-05-06 _40 _eOxford book store bangalore _bAUCL _10 _o658.45 FIN _d0000-00-00 _70 _g99.00 _yBK _00 _aAUCL |
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