000 00405nam a22001457a 4500
020 _a9780750609784
082 _a658.8 CHR
100 _aChristopher, Matin
245 _aRelationship Marketing : Bringing quality, customer service and marketing together
260 _aOxford
_bButterworth-Heinemann Ltd.
_c1991
300 _a204
700 _aPayne, Adrian
700 _aBallantyne, David
942 _cDB
999 _c31917
_d31917