| 000 | nam a22 7a 4500 | ||
|---|---|---|---|
| 999 |
_c36543 _d36543 |
||
| 020 | _a9789332587687 | ||
| 082 | _a658.805 | ||
| 100 | _aWirtz, Jochen | ||
| 245 |
_aServices Marketing _bPeople Technology Service |
||
| 250 | _a8th | ||
| 260 |
_aChennai _bPearson _c2018 |
||
| 300 | _a817 | ||
| 700 | _aLovelock, Christopher | ||
| 700 | _aChatterjee, Jayant | ||
| 942 | _cDB | ||