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040 _aAlliance University, Bangalore
082 _a658.5 BAL
_bThe Impact of Transactive Memory Systems on Knowledge Sharing Process Agility and Team Performance A Study of Agile Software Development Teams
100 _aBalasubramaniam, Arunkumar
245 _aThe Impact of Transactive Memory Systems on Knowledge Sharing Process Agility and Team Performance : A Study of Agile Software Development Teams
260 _aBengaluru
_bAlliance University
_c2016
300 _a371p
502 _0P12010101501
_aThesis
_bPh.D.
_cAlliance School of Business, Alliance University
_d2016
520 _aThis dissertation focuses on how knowledge sharing impacts the performance of agile teams. In particular, we focus on how transactive memory systems (TMS) impact knowledge sharing and how knowledge sharing in turn impacts the agility of a team as well as the team’s performance. Prior research has treated TMS as a single construct. We studied whether the dimensions of transactive memory systems, namely, specialization, credibility and coordination have a positive influence on team performance, via explicit knowledge sharing, tacit knowledge sharing and process agility of software development teams. The data for this study was collected using a mixed mode (online and paper based) questionnaire survey, from 265 key informants representing various teams practicing agile software development. Data was analyzed using partial least squares – structural equation modelling (PLS-SEM). Our results show that specialization and coordination positively influenced explicit and tacit knowledge sharing, while credibility positively impacted tacit knowledge sharing, and coordination had a direct positive influence on team performance. Further, the study found that explicit and tacit knowledge sharing positively influenced software development process agility, and that, tacit knowledge sharing positively influenced team performance. In addition, we found that process agility positively impacted team performance. This study also revealed that the influence of TMS on process agility was partially mediated by explicit and tacit knowledge sharing. This study showed the importance of coordination and tacit knowledge sharing in improving process agility and team performance. This study has contributed to project management, knowledge management and agile software development theory and practice by extending the relationship of coordination, explicit knowledge sharing and tacit knowledge sharing with process agility. The study also shows that if managers foster coordination and tacit knowledge management in agile software development teams, they are more likely to achieve better process agility and team performance. The implications of these findings, contribution of this study to project management, knowledge management, agile software development theory, practice and avenues for future research are discussed.
650 _aThesis and Dissertations
650 _aTransactive Memory Systems
700 _aDolphy Abraham
_eSupervisor
710 _aAlliance School of Business
710 _aOperations & Systems
856 _uhttp://hdl.handle.net/10603/202367
942 _cDTD
999 _c38023
_d38023