000 00311nam a22001217a 4500
082 _a658.805 BHA
100 _aBhattacharjee, C
245 _aServices Marketing:
_bConcepts, planning and Implementation
260 _aNew Delhi
_bExcel Books
_c2006
300 _a696
650 _aService Marketing
942 _cDB
999 _c39618
_d39618