| 000 | 00676nam a2200217Ia 4500 | ||
|---|---|---|---|
| 001 | A12979 | ||
| 008 | 120121s9999 xx 000 0 und d | ||
| 020 | _a9780749459970 | ||
| 041 | _aEnglish | ||
| 082 | _a658.812 WEL | ||
| 100 | _aWELLINGTON, PAT | ||
| 245 | _aEffective Customer Care | ||
| 260 |
_aLondon _bKogan Page _c2010 |
||
| 300 | _aix+130 | ||
| 365 | _aRs | ||
| 500 | _aCustomer Relations(658.812) | ||
| 650 | _a Customer | ||
| 650 | _a Effective | ||
| 650 | _aCare | ||
| 999 |
_c4461 _d4461 |
||
| 952 |
_w2012-01-22 _pA12979 _r2014-05-06 _40 _eBook Paradise _bAUCL _10 _o658.812 WEL _d0000-00-00 _70 _g160.00 _yBK _00 _aAUCL |
||