000 00725nam a2200229Ia 4500
001 A13820
008 120121s9999 xx 000 0 und d
020 _a9780143065685
041 _aEnglish
082 _a658.812 CHA
100 _aCHARAN, RAM
245 _aWhat the Customer wants you to Know
260 _aNew Delhi
_bPenguin
_c2007
300 _a178
365 _aRs
500 _aCustomer Relations(658.812)
650 _a Know
650 _a What
650 _a wants
650 _aCustomer
999 _c5240
_d5240
952 _w2012-01-22
_pA13820
_r2014-05-06
_40
_eSapna Book House
_bAUCL
_10
_o658.812 CHA
_d2012-01-21
_70
_g250.00
_yBK
_s2012-11-10
_00
_l1
_aAUCL