| 000 | 00625nam a2200253Ia 4500 | ||
|---|---|---|---|
| 999 |
_c6235 _d6235 |
||
| 001 | A15081 | ||
| 008 | 120121s9999 xx 000 0 und d | ||
| 020 | _a0875847994 | ||
| 041 | _aEnglish | ||
| 082 | _a658.812 WAR | ||
| 100 | _aWayland, Robert E | ||
| 245 | _aCustomer Connections: New strategies for growth | ||
| 260 |
_aBoston _bHarvard Business school Press _c1997 |
||
| 300 | _a267 | ||
| 365 | _aRs | ||
| 500 | _aCustomer Relations(658.812) | ||
| 650 | _a Customer | ||
| 650 | _a New | ||
| 650 | _a growth | ||
| 650 | _a strategies | ||
| 650 | _aConnections | ||
| 700 | _aCole, Paul M | ||
| 942 | _2ddc | ||