000 00763nam a2200253Ia 4500
001 D00331
008 120121s9999 xx 000 0 und d
020 _a9788177226225
082 _a658.812 KUM
100 _aKUMAR, ALOK
245 _aCustomer Relationship Management
_bConcepts and Applications
260 _aNew Delhi
_bBIztantra
_c2007
300 _axvi+350
365 _aRs
500 _aCustomer Relations(658.812)
650 _a Concepts
650 _a Customer
650 _a Management
650 _a Relationship
650 _aApplications
700 _aSHARMA, RAKESH
700 _aSINHA, CHHABI
999 _c7975
_d7975
952 _w2012-01-22
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_r2014-05-06
_40
_bAUCL
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_yDB
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_aAUCL