Services Marketing
ZEITHAML, VALARIE A
Services Marketing Integrating customer focus across the firm - 3 - New Delhi Tata McGraw Hill 2003 - xx;668
Management of Marketing
0070530424
Services-industries marketing
Customer services
658.8 ZEI
Services Marketing Integrating customer focus across the firm - 3 - New Delhi Tata McGraw Hill 2003 - xx;668
Management of Marketing
0070530424
Services-industries marketing
Customer services
658.8 ZEI
