Customer in the boardroom? : (Record no. 24686)
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000 -LEADER | |
---|---|
fixed length control field | 01711cam a2200325 a 4500 |
001 - CONTROL NUMBER | |
control field | 16687517 |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20141124154945.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 110310s2012 ii a b 001 0 eng |
010 ## - LIBRARY OF CONGRESS CONTROL NUMBER | |
LC control number | 2011008778 |
016 7# - NATIONAL BIBLIOGRAPHIC AGENCY CONTROL NUMBER | |
Record control number | 015758694 |
Source | Uk |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9788132106357 (hard back : alk. paper) |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 8132106350 (hard back : alk. paper) |
035 ## - SYSTEM CONTROL NUMBER | |
System control number | (OCoLC)ocn706020684 |
040 ## - CATALOGING SOURCE | |
Original cataloging agency | DLC |
Language of cataloging | eng |
Transcribing agency | DLC |
Modifying agency | YDX |
-- | BTCTA |
-- | YDXCP |
-- | UKMGB |
-- | DKAGE |
-- | YNK |
-- | BWX |
-- | DLC |
042 ## - AUTHENTICATION CODE | |
Authentication code | pcc |
050 00 - LIBRARY OF CONGRESS CALL NUMBER | |
Classification number | HF5415.5 |
Item number | .B488 2012 |
082 00 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.4012 BIJ |
Edition number | 22 |
100 1# - MAIN ENTRY--PERSONAL NAME | |
Personal name | Bijapurkar, Rama. |
245 10 - TITLE STATEMENT | |
Title | Customer in the boardroom? : |
Remainder of title | crafting customer-based business strategy / |
Statement of responsibility, etc | Rama Bijapurkar. |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | New Delhi ; |
-- | Thousand Oaks, Calif. : |
Name of publisher, distributor, etc | SAGE, |
Date of publication, distribution, etc | 2012. |
300 ## - PHYSICAL DESCRIPTION | |
Extent | xxii, 232 p. : |
Other physical details | ill. ; |
Dimensions | 25 cm. |
490 0# - SERIES STATEMENT | |
Series statement | Response business books |
504 ## - BIBLIOGRAPHY, ETC. NOTE | |
Bibliography, etc | Includes bibliographical references and index. |
505 0# - FORMATTED CONTENTS NOTE | |
Formatted contents note | Introduction -- Thinking about business strategy and where "customer" fits into it -- The customer based business strategy framework -- The where to compete decision (or deciding strategic market priorities) -- The how to compete decision -- Designing the value package and value delivery system -- The science and art of strategic business-market segmentation -- Consumer insight for shaping business strategy -- Foundation or baseline analyses for strategy development -- Putting customer based business strategy into practice in organizations. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Customer relations |
General subdivision | Management. |
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | Strategic planning. |
906 ## - LOCAL DATA ELEMENT F, LDF (RLIN) | |
a | 7 |
b | cbc |
c | orignew |
d | 1 |
e | ecip |
f | 20 |
g | y-gencatlg |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Koha item type | Book |
955 ## - COPY-LEVEL INFORMATION (RLIN) | |
Book number/undivided call number, CCAL (RLIN) | xj07 2011-03-10 |
Copy status, CST (RLIN) | xj07 2011-3-10 to Dewey |
Classification number, CCAL (RLIN) | xn03 2012-05-18 1 copy rec'd., to CIP ver. |
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