Services marketing / Valarie A. Zeithaml, Mary Jo Bitner.
Material type:
TextPublication details: New York :: McGraw Hill,, c1996Description: xx, 700 p. : ill., maps ; 25 cmISBN: - 0070782504 (acidfree paper)
- 658.8 ZEI 20
- HD9980.5 .Z45 1996
| Item type | Current library | Call number | Status | Date due | Barcode | Item holds | |
|---|---|---|---|---|---|---|---|
Donated Book
|
Alliance School of Business | 658.805 ZEI (Browse shelf(Opens below)) | Available | D01766 |
Total holds: 0
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| 658.805 ZEI Services Marketing: Integrating Customer Focus Across the Firm | 658.805 ZEI Services Marketing: Integrating Customer Focus Across the Firm | 658.805 ZEI Services Marketing: Integrating Customer Focus Across the Firm | 658.805 ZEI Services marketing | 658.805 ZEI Services Marketing: Integrating Customer Focus Across the Firm | 658.805 ZEI Services marketing : | 658.805 ZEI Services Marketing: Integrating Customer Focus Across the Firm |
Includes bibliographical references and index.
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