Customer Relationship Management : Getting it Right

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Material type: Text

TextPublication details: New Delhi: Pearson, 2003Description: 480ISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode	Item holds
Donated Book	Department of Commerce Library CL - Ground Floor	658.812 KIN (Browse shelf(Opens below))	Available		DD02100

Total holds: 0

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Previous	658.81 HAV Sales and Distribution Management	658.812 DYC CRM Handbook: Business Guide to Customer Relationship Management	658.812 FRE Ultimate CRM: Strategies and Concepts for Building Enduring Customer Loyalty and Profitability	658.812 KIN Customer Relationship Management : Getting it Right	658.812 SEY Customers.com: How to create a profitable business strategy for the internet and beyond	658.827 KEL Strategic Brand Management: Building, Measuring and Managing Brand Equity	658.827 KEL Strategic Brand Management: Building, Measuring and Managing Brand Equity	Next

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