Why CRM Doesn'' Work : how to win by letting customers manage the relationship

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Material type: Text

TextPublication details: New Delhi: Kogan Page, 2004Edition: FirstDescription: 263ISBN:

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Holdings
Item type	Current library	Call number	Status	Date due	Barcode	Item holds
Book	Alliance School of Business	658.812 NEW (Browse shelf(Opens below))	Available		A04492

Total holds: 0

Customer Relations(658.812)

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